I have been looking at this company for a while, thinking that it might be helpful, even though I had a few books by some of the authors they push and trying to sell. I spent $548, I was able to get in and watch the intro video. After that, I was not able to watch anything at all, keep asking me to buy the membership again. I tried to reach customer service, but it s nonexistent, you get a bot nonstop that tells you that in 48 hours they will get back to you, but weeks go by and your money is lost, and you’ll never get access to anything and you can never get your money back. I put in a complaint with the Better Business Bureau and I am still waiting for a response, and obviously never was able to access my account again. Don’t risk it, all is free on YouTube.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Mindvalley LLC
Dear Lilia,
Thank you for sharing your experience with us. We understand how frustrating it must have been to have encountered issues after investing your time and money.
Please know that we take your feedback seriously, and we would like to do everything we can to help resolve the problem you encountered. Our team will contact you directly to ask for your contact details and work with you to solve the issue as soon as possible.
We sincerely apologize for any inconvenience this may have caused you and understand how important it is for you to have access to the content you paid for. We appreciate your patience while we work to address this matter.
Once again, thank you for your feedback and for giving us the opportunity to make things right.
Best regards,
Mindvalley Team