Tracy H.
Hamilton, OHMember since February 2023

Reviews (1)


    • Feb 14, 2023
    • Verified Reviewer

    BetterHelp

    First time in therapy

    • Length of Use: 3–6 months
    Overall Experience:

    I'm in my 40's and probably should have started therapy a long time ago. I really didn't know what to expect going in, but my work-sponsored EAP works with BetterHelp and I chose Jacqueline Witsberger as my therapist. My experience with BetterHelp and my therapist has been fantastic and has really helped me. My therapist has been very professional and has checked in on me even in times where I have been so overwhelmed, I haven't been logging in and being as present as I should be. That means a lot to me. She is very responsive. She listens without judgement, and she is kind without sugarcoating anything. As someone who has never been in any kind of therapy or counseling, I don't have anything to compare this to, but I can say that it has been very helpful to me, and I am appreciative of the services they offer and would recommend BetterHelp to anyone.

    Pros and Cons:

    • The ease of getting started
    • The ability to pick my provider and if it wasn't a good fit I could easily change providers
    • A lot of the services included outside of the actual sessions, including groupinars and journals ECT
    • If it wasn't covered by my work EAP, it would be unaffordable to me

    Bottom Line: Yes, I would recommend this to a friend


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