John O.
Charlotte, NCMember since March 2023

Reviews (1)


    • Mar 22, 2023
    • Verified Reviewer

    BetterHelp

    Total waste of time and money

    • Length of Use: Less than 3 months
    Overall Experience:

    They need to be more specific about their therapists. She wasted over a month of my time. I was very clear about what I wanted to accomplish and had to wait 2 weeks for an appointment (oh, and the only time she sees clients are on Friday nights which I wasn’t told until I met with her on the first appt 3 weeks later because she canceled my first appointment!). Then we agree to do therapy in the way that I clearly stated upfront and then a month and a week later she tells me that I should change therapists. Total BS and a total waste of my time and money!

    Pros and Cons:

    • No “pros” were specified in this review
    • They did not tell me that the therapist only had Friday evening appts
    • If it’s $320 a month and you are only able to speak to your therapist 2 times a month, it’s a ripoff

    Bottom Line: No, I would not recommend this to a friend


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