The BEST fast access to therapy I've ever had. Got it right when I needed it. Love the options of live chat (like the old msn days), phone, or video call. This made it really accessible for me as someone who easily feels judged and becomes more concerned about the therapist's opinion than my own.
BUT the app was faulty for 8/10 sessions with problems with the connection, microphone, kicking you out if you swipe off the page even for a second when using the live chat option, and more. It's also pay-per-month/week rather than per-session so you could be wasting money if you can't book a session every week.
AMAZING customer service via email (with Mia) who helped with all issues and found me a new therapist who is the best (Jasmine Blue).
But the faults make it unusable for me. Hope you have a better experience and find the help you need.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
