Kelly T.
St. Louis, MOMember since March 2023

Reviews (1)


    • Mar 24, 2023
    • Verified Reviewer

    BetterHelp

    Great experience so far

    • Length of Use: Less than 3 months
    Overall Experience:

    I signed up for BetterHelp because I was looking for a therapist to help me work through some things. The sign-up process was quick and painless. I was able to select the traits that I was looking for in a therapist as well as my preferred format. I prefer doing video sessions, but there are other options available. I was matched with a therapist within 24 hours after I signed up and she met all of my preferences.

    I’m not big on giving reviews, but the app is really well-designed. There is an area where you can journal and you can choose whether or not to share your journal entries with your therapist. I chose to share mine because it gave my therapist a chance to read more about what has been going on with me before our first meeting. I still use it to add things that happen during the week that I may want to discuss. There is also an option for group classes, but I have not looked into it.

    Overall, it has been a great experience and I would definitely recommend it to anyone who is in need of some help working through things.

    Pros and Cons:

    • Easy sign-up process
    • App is easy to use
    • You are able to customize the experience to fit your needs
    • They don’t accept insurance, but I am able to pay using FSA funds

    Bottom Line: Yes, I would recommend this to a friend


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