Having the opportunity to reach out to a therapist 24/7 made me feel very heard during a time in my life where I didn’t have anyone else willing to listen. Additionally, having a group session and individual session every week was very helpful in keeping me on track. I also enjoyed the unlimited seminars I could take, and got a lot of perspectives from all 3 forms of therapy.
However, I experienced a lot of difficulty with payment. My payments were scheduled to go through every Sunday, however, some weeks they’d go through the Saturday before, and some weeks they’d charge twice. I’m still working with my bank to get it resolved, but I am incredibly disappointed. My account has gone into overdraft on several occasions because of the dual charges and overdraft fees. Up until then, the service was exactly what I needed, and hopefully I’m not the only one who has experienced this, so I see it fair to give it 4 stars.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
