Reviews (1)

First off, Vroom is a good online dealership with a lot of nice vehicles to choose from. Secondly, they have banks that work with less-than-perfect credit.

So once I was approved for the vehicle I wanted I was excited. I had to submit a lot of paperwork online, proof of residency and income, and I had to get insurance even before the vehicle arrived to show proof that the vehicle was covered (extra expense) covering a vehicle for 2 weeks without having it. The rest of the process when smoothly as far as my trade, I had to get some paperwork notarized for the title. Then when I got the car I was happy and the registration and title paperwork went smoothly also. I took the vehicle through inspection in my state with no problems and I had my permanent plates within 10 days.

Now for the car and the maintenance, I would say it was a 10 BUT the AC was not working when I tried to use it. I called Vroom and they gave me the number to Safe Guard Warranty and I was told to have a diagnostic test run, so I took it to Honda and the Compressor failed. I’m so thankful the Compressor was covered under “Honda warranty,” so I didn’t have to file a claim with Safe Guard. I have always purchased vehicles “certified used” by Honda, so had this car been certified, I wouldn’t have had a failed AC. However, I’m glad it was covered. Overall I love the car, and it’s everything I wanted.