Rebecca S.

New York City, NYMember since April 2023

Reviews (1)

- Apr 17, 2023
- Verified Reviewer
BetterHelp

Lovely service, but critical flaws need fixing
- Length of Use: 3–6 months
Overall Experience:

This is a very good app, with a lot of potential. But, the main things that need to be addressed are the fees and journal feature on the app. I don't even use it. It would also be helpful if there were more evening and weekend group sessions.
Pros and Cons:
- The ability to search for and quickly switch my therapists
- Access to therapists via call, video, text
- Access to group counseling sessions with no charge
- Access to therapists from all over the country
- Price
- Journal portion is buggy, can't write to send to therapist
- Lack of variety in group sessions
Bottom Line: Yes, I would recommend this to a friend

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