Lili V.
SwitzerlandMember since May 2023

Reviews (1)


    • May 8, 2023
    • Verified Reviewer

    BetterHelp

    Great when you find your way around

    • Length of Use: 2+ years
    Overall Experience:

    Awesome to have access to therapy from home, at flexible times and at affordable prices. The top feature of BetterHelp is that you can switch therapists if you're not happy. Switching therapists in real life is costly and super long, on BetterHelp it's done in a couple of minutes. Like this, you easily end up with a therapist that is a real fit, which is priceless. Expect some expectation alignment between how your therapist uses the chat and meetings, and how you saw it. Also often, you don't get to do all the sessions you paid for within the time frame, in which case a simple email to their very supportive customer service will give you an extension of the time span. Overall super happy!

    Pros and Cons:

    • From home
    • Flexible times
    • Easy to switch therapist
    • The billing system that grant time instead of sessions
    • By times hard to find another therapist because no availability

    Bottom Line: Yes, I would recommend this to a friend


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