Michelle L.
Surrey, British Columbia, CanadaMember since May 2023

Reviews (1)


    • May 9, 2023
    • Verified Reviewer

    BetterHelp

    Have to wait but good therapist and group sessions.

    • Length of Use: Less than 3 months
    Overall Experience:

    Once you enter the app, you have to wait to be paired with a therapist, and then you can make an appointment for a video call, depending on the therapist’s availability. Sometimes the call may be several days later, but you can send messages to the therapist anytime. The therapist may not reply immediately but will reply every day. Apart from the good therapist I met, what I like about this app is there are many types of group therapy sessions to choose from, which are very useful. Also, the diary function is helpful for me.

    Pros and Cons:

    • Therapist
    • Group sessions
    • Diary
    • Still need to make appointments
    • Sometimes I saved the text I typed but don’t know why they disappear, so I have to re-enter

    Bottom Line: Yes, I would recommend this to a friend


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