Rebecca E.
Wales, United KingdomMember since May 2023

Reviews (1)


    • Jun 1, 2023
    • Verified Reviewer

    BetterHelp

    Excellent therapy service

    • Length of Use: 6–12 months
    Overall Experience:

    My experience with BetterHelp has been extremely positive. The system is extremely easy to use, they respond very quickly and efficiently to questions, queries, and any changes or issues. The therapists, in my experience, are highly qualified and professional. It has been very easy to join, use the service for a number of months, and then cancel my subscription without any lengthy or unnecessary phone calls.

    Pros and Cons:

    • Fast email replies
    • Adapting subscription to fit my financial situation
    • Excellent therapist
    • Easy cancellation
    • Occasionally the platform didn't function properly and I was unable to contact my therapist

    Bottom Line: Yes, I would recommend this to a friend


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