Reviews (1)

I put on my intake form that I did not want Christian-based counseling at all. A therapist took me on her caseload. I researched her out of BetterHelp and found that she was a Christian therapist for 20+ years. I decided to give her a chance to counsel and leave her beliefs out of it. I was with her for 2 months and after telling her about how my best friend of 10 years and I quit talking, she decided it was the perfect time to say, “I don’t feel like I can be your therapist effectively because you practice witchcraft and I’ve only ever seen witchcraft lead to a path of destruction.” I asked if it was because she was Christian and she said yes.

She should have never taken me on her case of seeing that I did not want any Christian counseling due to religious trauma. She just added to that trauma. She put my info out into her chat of therapists and asked if anyone would work with me because I practiced witchcraft. Two said they would and the therapist gave me their names and info to research and pick one. I picked the one I currently have and she is fantastic. But she told me I had to request a new therapist as she didn’t have the option to terminate me on her caseload. So I did, and that set me into a weeklong waiting period of waiting for BetterHelp support to see my email.

After talking to my current therapist, I was informed they absolutely have to option to terminate a client on their end. That previous therapist basically just wanted to make it look like I requested a new therapist. And that was proven true with all the language I got from BetterHelp, i.e I’m sorry you didn’t connect and wanted a new therapist and language of the like.

I feel like this was the therapist's fault and then also BetterHelp’s fault in not stressing that part about religious trauma on my intake form. And also, I was irritated with how long it took support to see my email and get me transferred. I ended up being given another therapist and telling her and she had it fixed within 12 hours.