Crystal S.
Charlotte, NCMember since May 2023

Reviews (1)


    • Jun 3, 2023
    • Verified Reviewer

    BetterHelp

    Help at your fingertips

    • Length of Use: 3–6 months
    Overall Experience:

    BetterHelp has such an awesome platform. Very user-friendly. The app provides journals, messaging, support group sessions in addition to individual sessions. Multiple methods of communicating with therapists (phone, video, and text).

    My therapist, Kenya, is amazing. She gets me and has helped me tremendously in regard to setting healthy boundaries and accepting when to move on from situations that cause me anguish.

    Overall I love this service. My only complete is the usual complaint went it comes to mental care services. It's pricey and they do not accept insurance. Sometimes I find myself wanting to stop simply because of costs. However, I need the help.

    Pros and Cons:

    • My therapist
    • The journal and option to share with my therapy
    • Everything is accessible via app
    • Too costly
    • Sometimes there are system glitches

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1