Brittany S.
Indianapolis, INMember since July 2023

Reviews (1)


    • Jul 15, 2023
    • Verified Reviewer

    BetterHelp

    When you feel like there isn’t any hope

    • Length of Use: Less than 3 months
    Overall Experience:

    I was skeptical of the nontraditional brick-and-mortar therapy. I figured this app was a scam for your money. It was easy to think that because my headspace was in such dire straights. With treatment facilities not accepting the little insurance I had and old therapists I saw charging $250 an hour, I became hopeless. I was suicidal, and though the people on the phone wanted to help, they couldn’t due to lack of money/insurance. I was still trying to hold on to a job, survive, and get the help I knew I so desperately needed. This app literally saved my life. With the accessibility of appointments in an array of options, and mental health professionals teaching classes, I found my way. I’m not cured, but I am hopeful. I dream of positive things now, not ways to end my life.

    Pros and Cons:

    • Accessibility
    • Variety of services
    • Tailored therapists to our needs
    • Sometimes therapists are so booked it can’t be every week you meet
    • Sometimes therapists have to reschedule and if you are desperate that can be detrimental
    • I am not a fan of journaling so the reminders are kind of annoying

    Bottom Line: Yes, I would recommend this to a friend


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