Lauren O.
Atlanta, GAMember since August 2023

Reviews (1)


    • Aug 10, 2023
    • Verified Reviewer

    BetterHelp

    Get BetterHelp to get better!

    • Length of Use: Less than 3 months
    Overall Experience:

    Direct access to a therapist via text or telehealth has been highly effective in helping me navigate working on bettering my mental health. Response times are quick and you are able to attend a multitude of group sessions to help you through various personal challenges.

    Pros and Cons:

    • App based
    • Access style — via text phone call or video call
    • Targeted therapist selection through personalized preferences
    • Options to use additional group therapy sessions in addition to your individual sessions
    • EAP confirmation vs paid services is hard to navigate if you set up incorrectly
    • Customer service response times are 24/48 hour turnaround

    Bottom Line: Yes, I would recommend this to a friend


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