Reviews (1)

During an intake meeting with V Shred's sales team, I was told that my metabolism was 1 out of 10 and with their VIP Coaching program I'd be able to increase it to 8 and continuously lose weight. Furthermore, in the program, I'd learn how to calculate my macros and create my own meal plan, and I'd lose weight by following a 100% personalized meal plan. They promised a refund of any product previously purchased with V Shred, and a Guaranteed Result policy for this as long as I'd always be in touch with my coach. I paid $1,500 and expected the $60 paid previously for another program would be refunded.

Firstly, I did not get a refund for the other purchases with V Shred — that was simply a lie. Secondly, there is nothing VIP about the program, nor "Coaching." The coach assigned to me was not aware of any of those promises, so they never taught me anything I paid for. The meal plan is not personalized and is just downloaded from the same database where people can have access for $120 or less. Nothing is customized.

Lastly, I have been in touch with my coach the entire time and expressed on multiple occasions the fact that the diet was not working (I ended the program with more body fat than I started). This was also mentioned in the Satisfaction Survey. The adherence check is a repetitive weekly check-in with the same questions: "How closely did you follow your meal plan? Not at all, somewhat, or very lose/exactly". On very few occasions, I checked "somewhat" if I would have a different meal during the weekend, and always discussed it with the Coach.

I was sold a program that does not exist and I didn't get any results with the program that does. V Shred is alleging that because I marked "somewhat" in some emails, it has been decided that I did not follow the program 100%, and so my refund was declined. That is their only argument and this isn't even in the refund policy.

They ignored all my other complaints. I want my money back as I didn't receive ANYTHING I paid for.