Mira H.
Sydney, AustraliaMember since September 2023

Reviews (1)


    • Oct 1, 2023
    • Verified Reviewer

    BetterHelp

    Exactly what I needed

    • Length of Use: 3–6 months
    Overall Experience:

    I was honestly at rock bottom and I turned to BetterHelp to get help. I can honestly say that this service has helped me turn around my life and I’m so grateful. I’ve never been to therapy before and I couldn’t have asked for a better experience.

    Pros:

    - Reliable support. My therapist always has multiple options available for me to get help and ensures I’m on track to bettering my life.

    - Availability. I told my therapist when I first started that I needed a consistent schedule to remain mentally stable and she ensured this important requirement was met.

    Cons:

    - Chat feature. I tried it for my first session but for me, it’s not a great way to communicate. That’s just from my experiment, I know it may be preferred for others but when I did a call on my second session it was a massive difference.

    - Finding a therapist that suits me. I did not get the support I needed from my first therapist. I did request a different therapist and have been a with her ever since so for that I’m grateful.

    Pros and Cons:

    • Reliable support
    • Availability of a consistent schedule
    • Chat feature, it’s not a great way to communicate for me
    • Finding a therapist that suits me

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1