J. F.
Indianapolis, INMember since September 2023

Reviews (1)


    • Oct 3, 2023
    • Verified Reviewer

    Smileactives

    Good product — terrible auto bill/ship practices

    • Length of Use: Less than 3 months
    Overall Experience:

    The product seems to work, mild positive results.

    However, placing any order AUTOMATICALLY enrolls you in a subscription, only disclosed in the confirmation email (in very small print), along with a price hike of more than 3 times the initial order, that they AUTOMATICALLY bill monthly.

    My initial price (with taxes) was $37.49. Thirty days later, I received a notice from my credit card of another charge of $41.68.

    I went to the website to cancel, and with no online cancellation option had to call customer service. It was not an easy call. They tried multiple ways to keep me from canceling (you have to be persistent).

    I finally got them to cancel any additional shipments, after the second one. I figured I'd have to eat the $47.00, which was fine because I think the product helps somewhat.

    This was when they dropped the other shoe. The $47.00 was really $141.00 billed in $47.00 increments monthly.

    BEWARE — while I have had mild positive results after 4 weeks, they AUTOMATICALLY enroll you in a subscription plan where they send you a 3-month supply and charge you $47.00 a month EVERY month.

    It's really a shame because I have had positive results from the product.

    Pros and Cons:

    • Easy to use (just add to toothpaste)
    • Some positive results
    • Deceptive marketing/billing practices
    • Auto billing with 300% markup
    • Auto subscription

    Bottom Line: No, I would not recommend this to a friend


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