James B.
London, United KindomMember since October 2023

Reviews (1)


    • Oct 27, 2023
    • Verified Reviewer

    BetterHelp

    Easy approachable service with a professional network of therapists in conclusion!

    • Length of Use: Less than 3 months
    Overall Experience:

    So far, so good. To begin with, the interface is nice and easy to use, makes you feel as if you are simply in a chat forum of sorts. However, once the screening questions have been answered, it wasn't long before I was matched with a therapist, and although I am only 3 weeks into my therapy sessions with my assigned therapist, so far I feel these sessions have been very helpful and professional so far and I appreciate the support I have received so far as a result.

    Pros and Cons:

    • My assigned therapist
    • The ease of use website
    • The prompt pacing between questions and results (i.e having been assigned my therapist within a day)
    • I would say further advancements to the chat interface to make it more disabled user-friendly (like implementing a large button system with not too much small text)
    • A childlike UI would be better essentially

    Bottom Line: Yes, I would recommend this to a friend


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