Jamie D.
Missoula, MTMember since October 2023

Reviews (1)


    • Nov 18, 2023
    • Verified Reviewer

    BetterHelp

    In the comfort of my space

    • Length of Use: Less than 3 months
    Overall Experience:

    I have been in therapy before and it was in person in an office. When I’m in these professional settings, I tend to turn on my own professional mode (I work in healthcare). BetterHelp gives the option to just talk over the phone, and since I’m in my space, I feel much more at ease to be open. I also love that I can message my therapist whenever, rather than always waiting for our weekly session.

    My therapist also checks in on me during the week, which I’ve never had before, and it really makes me feel that I matter.

    When I really needed to return to therapy, BetterHelp made it so easy and I was quickly matched with a therapist. Although I had to wait several days for a session, I was still able to message with my therapist to give her some background on me and what I wanted to focus on so when I did have my session, it was extremely productive! And that is how it is every week. I get to keep my therapist informed how I’m doing so things aren’t building up.

    Pros and Cons:

    • I don’t have to commute to an office.
    • I can talk over the phone instead of being face to face either in person or video.
    • It’s less expensive than ‘traditional’ therapy, but I get more out of it (journal suggestions and group classes).
    • The quiz is super thorough.
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend


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