Anonymous C.
FloridaMember since November 2023

Reviews (1)


    • Nov 18, 2023
    • Verified Reviewer

    BetterHelp

    Great therapy and site (insurance issue is the only problem)

    • Length of Use: Less than 3 months
    Overall Experience:

    I signed up for BetterHelp and got a WONDERFUL therapist, Caroline Brennan, and things are already much better after only 3 weeks. The therapist sent very helpful worksheets and exercises and resources to read. These were perfect. The sessions are really helping me solve this. Also, the site has great videos and webinars on particular problems and issues and they have been great too.

    Why I cannot recommend BetterHelp unequivocally is that my insurance will not reimburse me for this, and I can't even get the kind of receipt from BetterHelp that the insurance asks for.

    So this is all self-pay. BUT, even so, it is cheaper than I was paying before with a traditional therapist and insurance co-pays/deductibles, etc. And it was FAST to schedule and easy to find the right therapist. So, I guess I'll stick it out for now...

    Pros and Cons:

    • Great therapist Caroline Brennan
    • Fast and easy scheduling
    • Extremely helpful website resources, videos, journal space, etc.
    • No receipts usable for insurance reimbursement
    • No insurance reimbursements possible at all

    Bottom Line: Yes, I would recommend this to a friend


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