Alex V.
Mankato, MNMember since November 2023

Reviews (1)


    • Dec 27, 2023
    • Verified Reviewer

    BetterHelp

    Great therapists, but they need to be compensated better.

    • Length of Use: 1–2 years
    Overall Experience:

    BetterHelp has connected me to an amazing therapist but I believe that she is not compensated enough for her efforts. Some therapists do not respond promptly, or truly care about their clients, and the ones that do do not get the recognition they deserve. In terms of the app, I have had difficulties with it working correctly or connecting me to my providers at times but it works well for the most part. I had an excellent representative help me switch my service plan over, and he responded very quickly, which I was very grateful for. Overall it is a great resource to help people get connected to some really helpful providers!

    Pros and Cons:

    • Great for getting connected to good providers
    • Allows for direct messaging to providers
    • Works consistently, for the most part
    • Connectivity issues at times
    • Excepts a lot from providers with little rewards

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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