S E.
Sydney, AustraliaMember since December 2023

Reviews (1)


    • Dec 27, 2023
    • Verified Reviewer

    BetterHelp

    Good platform to get assistance

    • Length of Use: Less than 3 months
    Overall Experience:

    It's been useful being matched with a therapist online, although it would be better for 1 hour-long sessions and not 45 minutes. Also, because the platform is based in the Northern Hemisphere, the time zones for group sessions and topics are seldom amenable for those based in the Southern Hemisphere. But the options to do daily journalling and group sessions as part of the package are good to have, and paying extra for more than 1 session a week also provides flexibility for those that want/need it.

    Pros and Cons:

    • Available online without having to travel to see a therapist
    • Option to buy more than 1 session a week
    • 45 minutes is usually not enough for a session with a therapist
    • Group sessions all suit Northern Hemisphere time zone
    • Not able to reschedule sessions within 24-hour notice

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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