Reviews (1)

Overall, my experience with BetterHelp has been largely positive, but there are a few areas that could be improved.

Number one, the fact that if you relocate to another state, you therefore have to be assigned a different therapist. People very often can form genuine bonds and connections with their therapist, bonds of trust and long-term communication. So when just because you moved to a different state, that means that has to all be thrown away, it’s kind of like losing a close friend.

Number two. There are connectivity issues with the network and for this reason, sometimes it’s necessary to conduct the session via a telephone call as opposed to video chat.

Other than that it is a great platform, particularly for those of us who live in isolated communities where it’s not practical for us to find a therapist locally. So in that respect, BetterHelp has been a fantastic boon to my life on every level and I highly recommend it.