Nadine W
Vancouver, BCMember since May 2016

Reviews (1)


    • May 31, 2016
    • Verified Reviewer

    Nucific BIO X4

    Not a fan

    I have been trying this product for about 2 months and I have noticed absolutely no differences or changes with my body or how I am feeling. I would not recommend this to anyone. It's also such a nuisance to take 3 pills a day, having to take them with you wherever you go. Maybe it works for some people but has done absolutely nothing for me.

    I also did not like dealing with the costumer service, they seemed to only want your money and I was not impressed with the service at all.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

    Comments (5) Link to this Review
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    • Jun 1, 2016

      Naomi Benson, Customer Care Manager

      Hello Nadine, thank you so much for taking the time to leave us your feedback here on Highya. I am sorry to hear that Bio X4 did not work for you. As you mentioned, there is always the rare case that it may not work for everybody. For this instance, we always stand by our 90 Day Money Back Guarantee. Please email me directly at naomi.benson@nucific.com, and I will ensure that your refund is processed in a quick and easy manner. I look forward to hearing from you. Thank you.

    • Jun 9, 2016

      Gloria Ely

      I purchased this product in March 2016. After determining it did not work for me, I requested a refund (within 90 day refund period) and was ignored. I have sent many requests for refunds and have gotten NO response. I am sorry I purchased this product.

    • Jun 14, 2016

      Naomi Benson, Customer Care Manager

      Hello Gloria, Naomi here with Nucific. I am so sorry to hear that there was a delay in responding to your request for a refund. No problem at all. Please email me at naomi.benson@nucific.com, and I will ensure that your refund is processed in a prompt manner. Thank you!

    • Aug 11, 2017

      Ray Dubuque

      It's a bad sign when a company is supposed to be promoting a GOOD product, has POOR customer service. Why do so many customers have to jump through so many hoops to get their promised refund?

    • Aug 14, 2017

      Naomi Benson, Customer Care Manager

      Hello Ray, thank you for your feedback. I want to assure you that we are a 100 percent honest company and always stand by our money back guarantee. We honor a refund as long as the bottles are shipped back to us, so we know that you gave the product a fair trial. The refund terms are clearly stated on our website. I would be more than happy to answer any further questions you may have. Please feel free to email me at naomi.benson@nucific.com Thank you!


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