I just finished refinancing my house with NewDay USA. I am pleased with the process. I was skeptical to go with this company after reading some of the reviews but contacted them by phone and discussed some options. I also contacted several other companies. NewDay USA was straight up on the first phone call about what they would do for me while the other companies all wanted to know what the last company said they would do. I went with New Day USA and am pleased I did.
They do require a lot of paperwork but nothing that seemed unreasonable. The process did take over 60 days but I did not feel it was being "dragged" out on purpose.
My account manager was Chris Khokhar and was helpful over the phone and was always available if I called.
The closing went smooth with no surprises.
I am a Veteran with the US Navy and they constantly emphasized their appreciation for my service.
Looking back on the experience with the question, “If you had to do it all again with New Day USA, would you?” I can say yes.
I hope this review helps someone and if it does I hope their experience is equal to mine.
Bottom Line: Yes, I would recommend this to a friend
18 people found it helpful
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