Ordered this for my Mom. She did not like the product after giving it a shot for over 2 weeks. Said it made her tired and irritable. Called the GOLO company to see about getting a refund. Their policy is 30 days FROM the date you order. So tell me why a company offering a bonafide weight loss product would have in essence a NO REFUND policy. Because they are crooks and know their product does NOT work and WILL NOT refund your money. 30 days from the date of order. (They could technically take 29 days to deliver it and then you would be totally screwed.) Even half way legit companies selling weight loss products give more than a 30 trial period. I would have rather put $90 on a roulette table. Better odds.
Bottom Line: No, I would not recommend this to a friend
239 people found it helpful
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Company Response from Golo, LLC
Hi Tracy, We are sorry that you did not have a good experience with GOLO. I can understand ‘not liking a product’, however, many things can make you feel tired and irritable when following a new eating program, especially if you eliminate processed food, caffeine, sugars or other foods. Note: Most supplement products are not returnable once opened. GOLO offers a 30 day money back guarantee, this is notated multiple times on our website and also in our terms and conditions. We have worked very hard to offer an affordable, healthy weight loss solution and feel our return policy is fair. Our orders are shipped promptly the following business day from the order date, and we offer 3 day priority shipping.
If you would like to further discuss, we are available by phone at 800-730-4656 M-F 9am – 5:30pm and Sat-Sun 9am – 4:00pm EST, or you can contact us at support@golo.com
Sincerely,
Jackie
Customer Support Manager