AustraliaMember since June 2016

Reviews (1)

    • Jun 20, 2016
    • Verified Reviewer

    Christie Brinkley Authentic Skincare

    Terrible experience

    Overall Experience:

    I ordered the trial and have been using the products on just one side of the face. There is no visible difference so I called to cancel. The phone number that is obvious on the invoice does not work (at least from Australia) and I really had so search for another number that did work.

    The rep I spoke to informed me that he could cancel but I would owe well over $100. I was in such shock I can't even remember the amount. He then said he would halve it and apply his employee discount, to which I would not agree as I had never signed up to any further charges in the first place. I was then told I could return the products at my expense, which I also refused to do, as by this point I was becoming well aware this is not a company that is honest or can be trusted.

    Finally I said that I would just contact my bank, as I had not and would not authorize any more charges. At this point the rep became very rude and insulting but did say that they would cancel and I would not be charged anything further. I have an email from them to confirm this.

    I wouldn't want my name attached to this company if I was Christie Brinkley.

    Bottom Line: No, I would not recommend this to a friend

    104 people found it helpful

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