Reviews (1)

I like Crepe Erase and do not have a negative comment about the actual products. I received and used my first shipment. Upon receiving my second shipment, I was disappointed that the Advanced Firming Eye Serum was not included in my kit. When calling and speaking with a wonderful person, she informed me that the serum was a gift in my first order. She attempted numerous times to transfer me to a supervisor, however, a supervisor was never available.

At first she indicated that the system would not let her just send me the eye serum, but after a third attempt to reach a supervisor, she told me that the system would not let her send me just the missing eye serum. If it is truly to be a gift, then it should say that in the brochure and it should not be included as part of the 6 steps on the back of the box. Nowhere does it indicate that this is a gift item. As a matter of fact, I did not receive any "gift" item with my second shipment (was I supposed to receive something?). A little bit of false advertising to say the least.