About Crepe Erase

Endorsed by Jane Seymour, Crepe Erase is claimed to be a revolutionary 2-step anti-aging system that smoothes, firms, and lifts the dry, aged, and “crepey” skin on your neck, chest, arms, and legs. In fact, the product is claimed to be a “breakthrough body treatment” that gives users a chance to “be happy in your own skin.” That’s right, for $59.95 you have a chance to be happy with yourself! How empowering.

With this said, Crepe Erase is claimed to start working after just one use. And although there are no ingredients (other than TruFirm, which we’ll talk more about in a moment) listed on the Crepe Erase website, one HighYa reader emailed us to let us know it contains the following:

  • Shea butter
  • Cocoa butter
  • Olive oil
  • Beeswax
  • Dill extract
  • Apple extract

When it comes down to it, you’ve spent hundreds (if not thousands) of your hard-earned money on anti-aging creams in the past, with less-than-stellar results. But instead of doing this again, you’ve come here to find out whether or not Crepe Erase will work for you. Consider the following:

What Causes Crepey Skin?

Crepey skin is caused by a variety of factors that conspire to leave you with crinkly, sagging skin that resembles the texture of tissue paper. Crepey skin can appear just about anywhere on the body, although it’s most common on the neck, face, arms, and back of the hands—basically, anywhere that’s frequently exposed to the sun and other elements.

What Causes Skin To Appear Crepey?

As we age, our skin naturally thins as collagen and elastin production (two of the most common structural proteins in the human body) begins to slow down, which are responsible for (among many other things) supporting the extracellular matrix of your skin. In other words, the more collagen and elastin your body has, the more likely your skin is to look firm, supple, and healthy.

If you’ve been researching anti-aging products for long, you probably know that this is what leads to wrinkles, but it’s also the same process that causes crepey skin. Instead of forming deep wrinkles though, linear or diamond-shaped marks begin to appear between hair follicles, which slowly become more exaggerated as time passes, eventually giving off a tissue paper-like appearance.

Other Factors That Can Lead To Crepe-iness

While most people begin experiencing crepey skin soon after they reach their 40s, age isn’t the only factor. Just like wrinkles and other signs of aging, crepey skin can reveal itself after losing weight (there’s less fat remaining to plump skin and smooth out lines), years of excessive sun exposure, smoking cigarettes, eating a diet high in sugar, and more.

So, while creams like Crepe Erase might help improve the appearance of crepey skin (more about this in a second), you might get the most bang-for-your-buck by addressing some of these lifestyle factors first.

Can You Reverse Crepey Skin?

Just like any other signs of aging, once your skin turns crepey, there’s no turning back. However, you can temporarily minimize the appearance of your crepey skin using prescription retinoids along with other firming products, so we’d definitely recommend speaking with your dermatologist.

What about Crepe Erase, though? Will it really help address your crepey skin? Let’s dig in and find out.

What Is TruFirm? Are Crepe Erase’s Other Ingredients Effective?

It appears that TruFirm is a proprietary ingredient featured only in Crepe Erase products, as there isn’t any information about it through third-party websites. Because of this, there’s no way to judge its effectiveness.

With this said, shea butter is an “off- white or ivory-colored fat extracted from the nut of the African shea tree” widely used for its moisturization effects. Similarly, cocoa butter is a vegetable fat included in a variety of cosmetics, also for its moisturizing and antioxidant properties. As another fatty substance, olive oil is also used primarily for moisturization.

Beeswax is known for its anti-swelling and anti-inflammatory properties, dill contains chemicals that might help relax muscles, and apple contains acetic acid, along with vitamins B and C. However, according to WebMD, there is insufficient clinical evidence showing that any of these ingredients can reliably provide visible anti-aging benefits.

What does all of this mean? Overall, it appears that, like many other anti-aging and skincare products we’ve reviewed, Crepe Erase’s primary benefit is related to moisturization. And while this can certainly improve the appearance and texture of your skin if it’s dry, none of the ingredients contained in Crepe Erase appear to address the root cause of crepey skin (e.g. collagen loss).

As such, it’s probably the case that any results you’ll achieve from using Crepe Erase likely aren’t as revolutionary as the manufacturer claims.

Is Crepe Erase Clinically Proven?

Although Crepe Erase’s ingredients may not be effective for much more than moisturization, is the product itself proven to work?

In short, no. Although Crepe Erase’s website claims it’s “proven to provide visibly firmer, younger-looking skin,” there is no proof provided on the site, and there is no third-party confirmation of this.

Keep Your Emotions in Check

Perhaps because none of the product’s ingredients are proven to provide any anti-aging benefits, the Crepe Erase website uses a lot of wording intended to trigger an emotional response from you.

This includes playing off your emotions by calling aging skin “embarrassing” and “unattractive,” which is unfair marketing. In other words, no one should ever be shamed into purchasing a product.

Are There Other Options for Addressing Crepey-Looking Skin?

There is a wealth of information available online about treating “skin crepey-ness” using fractal lasers, as discussed by several plastic surgeons on this message board, or in this morning show interview.

Also, for those of us interested in changing the texture of our skin, but don’t want to go the route of costly procedures, facial and body massages are proven to increase circulation, which plumps skin naturally and feels really nice to boot! It’s also something you can perform on yourself at home… and for free.

Who’s Talking About Crepe Erase?

Although Crepe Erase’s trademark was filed in October 2013, there weren’t any legitimate online customer reviews available at the time of our research.

However, we learned that Crepe Erase is brought to you by Guthy-Renker, who also manufactures many other popular beauty and skincare products, including ProActiv Plus, Wen Hair Care, Meaningful Beauty, and X Out.

Based on 30 HighYa reader reviews for these products, they hold an average rating of 1.5 stars, with some of the most common complaints citing negative skin reactions, failure to work as advertised, and difficulties with autoship programs (more about this in the following section). Granted, this may not be what you’ll experience with Crepe Erase, although it’s important to keep in mind.

From a company perspective, Guthy-Renker holds an A+ rating with the Better Business Bureau, despite having nearly 280 closed complaints (as of 2/4/15). Most of these appear to reference the same concerns noted above.

Crepe Erase Pricing & Refund Policy

Crepe Erase is available in 2 purchasing options:

  • Introductory System: $49.95 plus $5.99 S&H per month. Includes Exfoliating Body Polish and Intensive Body Repair Treatment.
  • Maximum Results System: $69.95 per month plus free S&H. Includes everything in the Introductory System, in addition to Refining Facial Scrub, Restorative Facial Treatment, and Ultra Hydrating Body Lotion.

Whichever system you decide to purchase, your order will also include a free bottle of Advanced Firming Eye Serum, which is claimed to provide firmer, less crepey-looking skin around your eyes.

Important note: Your Crepe Erase order will also include enrollment in the company’s autoship program. This means you’ll continue receiving a regular supply of Crepe Erase once every 30 days, and your credit card will be charged accordingly. In our professional experience, autoship programs are often more about roping you into recurring charges than they are about providing any kind of convenience, so we’d recommend proceeding with caution.

With this said, Crepe Erase comes with a 60-day refund policy, less S&H charges, even if the bottle is empty. In order to request a refund or cancel your autoship enrollment, you’ll need to contact customer service at (800) 770-1886.

Can Crepe Erase Make Your Skin Look Younger?

Considering the lack of evidence showing that any of Crepe Erase’s ingredients can reliably provide you with any tangible, lasting anti-aging benefits, unless your skin is extremely dry, it almost certainly won’t provide an immediate lifting and firming effect.

On top of this, with so many red flags (such as claiming to be “proven” without backing it up, using negative emotions to sell their product, as well as mandatory autoship enrollment), this may signal that Crepe Erase contains more hype than substance.

Read Next: Can Creams Really Help Crepey Skin?

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109 Consumer Reviews for Crepe Erase

Average Consumer Rating: 1.9
Rating Snapshot:
5 star: 18 4 star: 5 3 star: 3 2 star: 7 1 star:  76
Bottom Line: 23% would recommend it to a friend
Showing 1-11 of 109
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  • It works!

    It is a little pricey, but it works! I love this product. It was the biscuit dough test that made me buy it. Once, while riding in my husband's truck in shorts, when I got out of the truck, every place my legs touch, the leather looked brand new.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 10 people found this review helpful

    Do not waste your money!

    These celebrities should be ashamed of themselves endorsing this product! I tried this product for a long time hoping it would make some kind of difference, but it didn't! What did help a lot for me is an actual aloe plant. I would snip a piece off and rub the pure aloe pulp on my crepey area of my arm, and it worked so much better than this rip-off product! Aloe doesn't smell the best, but that does go away, AND you are providing nature's best moisturizer to your most vulnerable skin.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    It works on your credit card well

    The product works well on your credit card to erase your cash (GRC*CREPEERASE 800-7701886 CA 6758 -$130.84).

    You see, when I called in July, they talked me into putting the account on hold, but six days ago they auto shipped me something, which was pretty clever. I refused shipment and canceled my account. Hopefully, they won't erase any more cash because the wrinkles are still there.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Waste of money

    • Boston, MA,
    • Nov 5, 2017
    • Verified Reviewer

    The infomercial states how quickly it works, in a day in a week. I tried 3 times in a month in 2 months to make sure they won't be sending me any more products.

    You are talking to the Philippines and they are trained like robots saying you haven't given it enough time, we will give you 90 days instead of 30 to send it back, so no worry.

    Finally, today, when he began his robotic answer, I interrupted and said it's almost 90 days and there is not any difference at all, it's all hype. If you don't cancel it will be refused. I canceled my credit card so they can't charge me if they try to ship more.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 22 people found this review helpful

    Crepe is a waste

    • Phoenix, AZ,
    • Oct 21, 2017
    • Verified Reviewer

    I used this faithfully for a month. Bottom line, all it does is feel greasy and does nothing for any issues. PLEASE do not waste your time and money! I started using Gold Bond neck and chest cream; the cost is $11.00 and works better!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 10 people found this review helpful

    Crepe Erase is awesome

    I don't understand how anyone can give this a 2. I am 49, and I have only used twice, and my skin went from crepe aging to smooth and moisturized. I love this product. My chronological age does not match my young at heart. I would like to hold it off as long as possible. Like Melissa, I am a sassy G-ma. Thank you Guthy Renker.

    Bottom Line: Yes, I would recommend this to a friend

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  • 21 out 22 people found this review helpful

    CRAP Erase

    • Hartford, CT,
    • Sep 20, 2017
    • Verified Reviewer

    Just say no! What a horrid experience with my credit card! The products should be given away instead of being sold. It's sad that they unknowingly continued to bill me every month without making it obviously known to the consumer.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 16 people found this review helpful

    Excellent product

    I have been using Crepe Erase since May 2017. I think it is an excellent product and it does as advertised. I absolutely love it. It takes 20 years off my legs when applied and lasts a few days. My lower arms and upper arms are looking that crepey look. Even the skin under my chin has tightened very much. I am telling the truth. It really does work for me.

    Bottom Line: Yes, I would recommend this to a friend

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  • 32 out 32 people found this review helpful

    Scam!

    • San Diego,CA ,
    • Aug 29, 2017
    • Verified Reviewer

    The product is so-so, but what really made me mad was the fact that they send you that product every couple months and charge your credit card without you knowing it! When you purchase the first time, somewhere in the very small print that you will never see, it actually enrolls you for continuous orders! All of a sudden I received another shipment out of the blue and I was charged for it. I had to call them and cancel everything and threaten them with fraud on my credit card. NEVER AGAIN.

    Bottom Line: No, I would not recommend this to a friend

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  • 41 out 42 people found this review helpful

    Ordered pack of three, got one for $65.00. No return address.

    • North Carolina,
    • Aug 11, 2017
    • Verified Reviewer

    I ordered a pack of three for $65.00 and only got the cream. There is no return address. I feel that this is a scam. Nothing in the box except the cream and no order form or what I paid for this.

    Bottom Line: No, I would not recommend this to a friend

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  • 79 out 82 people found this review helpful

    Crepe Erase is a MOISTURIZER, not an eraser!

    Because of the addition of Shea butter to this product (Shea butter is grainy and comes from the nut of the Karite tree in Africa), Crepe Erase does moisturize by sinking in deeper than other known nut butters, waxes, etc., thanks to to the fact that Shea butter does work its way into the top few dermal layers. HOWEVER, unless you live in a vat of Shea butter, you will not be purchasing a reliable product.

    Save your money and buy some organic Shea butter, and a bit of beeswax, then melt them together at a ratio of about six parts of pure Shea butter to one part beeswax (use granules, they are easier to work with, but make sure they melt completely). You can add cocoa butter or coconut butter if you wish, but Shea is the power behind the moisturizing properties of Crepe Erase. Jane Seymour, SHAME on you!

    Bottom Line: No, I would not recommend this to a friend

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