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Crepe Erase Reviews

Crepe Erase

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164 Customer Reviews


Crepe Erase is a set of skincare products intended to restore moisture and elasticity to dry skin and eliminate the appearance of crepey skin. Although safe and can provide short-term benefits, the results aren't permanent.

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Crepe Erase Review: Is It Safe and Effective?

By Lydia Noyes

Updated on: Jun 24, 2020

Crepe Erase is an anti-aging treatment set that allegedly helps reduce the appearance of your crepey skin on your face, arms, and chest.

The company states that its product line contains moisturizing ingredients that will plump up your skin, improve firmness, and reduce the appearance of fine lines and wrinkles.

No matter who you are, aging will take a toll on your skin. Due to sun damage and diminishing amounts of elastin and collagen, it’s natural for your skin to start becoming thinner and lose its ability to retain moisture as you get older.

This creates the right conditions for developing a crepey appearance, fine lines and wrinkles, and dry, scaly skin.

Most of us begin to see crepey skin as we age due to loss of collagen and elasticity. Dryness and weight loss can also play a factor.

This review examines the safety and effectiveness of the commonly used ingredients in the Crepe Erase anti-aging sets and products.

Available Products

Crepe Erase offers six products that are available in different combinations depending on what package deal you order:

Body Smoothing Pre-Treatment

This gentle exfoliator is designed for daily use and preps your skin for the Advanced Body Repair Treatment. With consistent use, the company states that you will "uncover visibly smoother, softer skin from the neck down."

To use, you'll need to apply the cream to wettened crepey skin, and massage with gentle circular motions for several minutes before rinsing with warm water.

Top-five Ingredients: Sodium C14-16 olefin sulfonate, hydrogenated castor oil, comaidopropyl betaine, glycerin, propanediol.

Advanced Body Repair Treatment

Containing Crepe Erase's proprietary TruFirm® Complex and 9 Super Hydrators™, this fast-absorbing formula is intended to improve the tone, texture, and elasticity of your skin to give you a more youthful appearance on your arm, knees, chest, and neck.

After exfoliating your skin, you can apply the treatment to the problem area in gentle circular motions until it is absorbed.

Top-five Ingredients: Olea europaea (olive) fruit oil, stearic acid, hydroxystearic/linolenic/oleic polyglycerides, dimethicone, glycerin.

Refining Facial Scrub

This facial scrub was designed to promote healthy cell turnover and visually repair and restore a dull, aging complexion. For best results, use it daily on your face and neck, gently massaging into place for one to two minutes.

Top-five Ingredients: Sodium Laureth Sulfate, Glycerin, Acrylates Copolymer, Cocamidopropyl Betaine, Cetyl Esters

Restorative Facial Treatment

This treatment is infused with the company's TruFirm complex to visibly plump, firm and repair dry, dull skin to diminish the appearance of fine lines and wrinkles.

You are meant to massage the treatment into your face and neck for one minute, or until completely absorbed.

Top-five Ingredients: Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Olea Europaea (Olive) Fruit Oil, Theobroma Cacao (Cocoa) Seed Butter, Cetearyl Alcohol

4-in-1 Line Smoothing Capsules

This serum contains a concentrated formula meant to reduce the signs of fine lines from your face. The company states that you'll get the best results from using one capsule a day. To use, twist a capsule open and gently apply the serum where your face needs the nourishment.

Top-five Ingredients: Isododecane, neopentyl glycol diheptanoate, dimethicone crosspolymer, phenylpropyldimethylsiloxysilicate.

Are Crepe Erase Ingredients Safe and Effective?

Because it is standard practice to sort ingredients list by greatest concentration, we chose to look at just the top five ingredients in every Crepe Erase product to see whether they stood out to us.

Generally, the ingredients within these products fall under the categories of skin conditioning agents, cleansing agents, solvents, binding agents, and fragrance ingredients. These kinds of ingredients are standard in many skincare products.

One common compound in Crepe Erase products is glycerin. This moisturizing powerhouse is used to hydrate the skin and prevent dry, rough patches.

It's created during the soap-making process when glycerin splits away from fatty acids and blends with water, and the compound is often extracted for other cosmetic products.

Propanediol is another common ingredient in personal care products. It's considered safer than propylene glycol, a compound it often replaces, and should not cause any serious side effects

Are there any ingredients that you should be aware of? Two caught our attention for having potentially troubling side effects.

First, cocamidopropyl betaine is a synthetic detergent that is often used to increase the foaming properties of skin and hair products. The EWG notes that there is a moderate risk of allergies and skin irritation from using products that contain it.

Second, dimethicone, a silicone-based organic polymer, can typically be used on your skin without a problem, though some people experience burning, stinging and redness from using it.

Key Takeaway

Crepe Erase product's main ingredients include common skin conditioning agents. A few products contain compounds that may irritate the extra sensitive skin, but most people should be able to use these products without ill effect.


You can purchase Crepe Erase products off the company website individually or in multi-product systems.

Individual product purchases are at the following price points:

  • Lift & Smooth Neck Firming Treatment: $84
  • Anti-Aging Hand Repair Treatment: $22
  • Body Smoothing Pre-Treatment: $51
  • Advanced Body Repair Treatment: $79
  • Refining Facial Scrub: $44
  • Restorative Facial Treatment: $44
  • 4-in-1 Line Smoothing Capsules: $38
  • Flaw-Fix Eye Cream: $75
  • Flaw-Fix™ Intensive Lip Repair Treatment: $22
  • Overnight Facial Plumping Treatment: $54
  • Flaw-Fix™ Refining Lip Polish: $30

You can save 15% off any individual order by signing up for an auto-delivery subscription in which you receive a new shipment every three months. The subscription is optional for certain products when purchasing individually, but not in all cases.

The Systems range in price from $39.95 to $56.96, and they each contain different combinations of the products mentioned above. All first purchases qualify for free shipping, and they automatically enroll you in an auto-ship subscription.

This means that after one month and then every three months after, you will be sent new products and auto-charged the full purchase price three times, plus $2.99 for shipping and handling.

Your first order of the Advanced 5-Piece Body + Face System will cost $47.96, but each delivery after that will cost $179.85 (broken down into three monthly payments).

The only way to opt-out of this program is to contact customer service at (888) 708-2042.

All Crepe Erase products are covered by a 60-day, money-back guarantee (minus shipping and handling).

Be cautious when signing up for your first order to ensure you're aware of any additional future recurring charges.

What Do Customers Think of Crepe Erase?

Close to 150 customers have weighed in on Crepe Erase on our website, and the product averages 1.8 stars. Here are key takeaways from the reviews:

Improvements to Crepey Skin

Twenty reviewers left Crepe Erase a five-star review. These reviewers raved that the products worked as described and that their skin was looking better than ever after using them regularly.

Products Didn't Work

A large portion of Crepe Erase customers thought that this product made little, if any, difference for their skin. A few noted that the products worked as well as standard moisturizers and did little to reduce the appearance of crepy skin.

Works Only with Consistent Use

Some users noted that they saw improvements in their skin after using Crepe Erase products, but that the results were only temporary.

In a few cases, customers wrote that they occasionally skipped a treatment day and that their progress disappeared immediately when they did so.

Trouble with the AutoShip Program and Returns

By far, the biggest complaint we noticed about Crepe Erase was that shoppers ended up paying for than they expected. Some didn't realize they were signing up for an auto-ship program while others continued to be billed even after they thought they had canceled their account.

Many reviewers reported frustrating experiences getting in touch with customer service and cancel their subscription, as they were often on hold for up to an hour before getting in touch with someone.

Key Takeaways

Though some customers are happy with Crepe Erase, most think the products are too expensive, don't work as promised, and come with a questionable auto-shipment policy.

The Bottom Line

Crepe Erase products show some potential to keep your skin healthy and moisturized.

While skincare products could make a significant short-term difference in your skin's appearance, a moisturizing cream can't do enough to restore the hydration that it loses over time.

Topicals like Crepe Erase can temporarily plump up the of the skin and even boost collagen production, but the customer reviews for Crepe Erase show us that the overall effect is often subtle or even unnoticeable.

Likewise, many customers have taken issue with the company's return policy and auto-ship program.

Creams can help crepey skin, but they don't match the effects of a medical procedure.

If you choose to go that route instead, Dr. Tsippora Shainhouse, a board-certified dermatologist in Los Angeles tells us that micro-needling (Dermapen), radiofrequency, ultrasound, or laser treatments.

However, the best way to avoid crepey skin is to prevent it in the first place. Stay moisturized, keep out of the sun if you aren't wearing SPF, and follow a healthy diet. These lifestyle choices can help you keep your skin at its best for as long as possible.

Customer Reviews

1.7 Stars out of 164 Reviews
5 Star:12% 4 Star:3% 3 Star:4% 2 Star:7% 1 Star:72%
18% Recommend This Product
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Posted on Feb 3, 2024

Don't waste your money on crepe erase.

By Lucinda W. , Nc

Crap erase, I have used this product every day for one year. It does not work. The scrubs they give you are a waste of money. You can buy much cheaper at Walmart.

I see no difference in my skin. I'm only 59 years old. The product does not smell nice. You end up spending over $1000 a year for nothing. No changes in the skin. So, in my opinion, I would not recommend this to anybody.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons


Did not work on me

I don't like the smell

It is a waste of money.

Helpful Review? 1 Person Has Voted

Posted on Jul 27, 2023

Overrated price and results

By Mickie B., Maryland, Verified Reviewer

The hype about this product is a letdown. After using this product for a few weeks, I saw little to no results. The money they charge is ridiculously high. Definitely not worth it.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

The lemony smell

Results not what was promised

Cost way too much money

Retired and on a fixed income, who can afford this stuff? Not me!

Helpful Review? 2 People Have Voted

Posted on Jun 14, 2023

Definitely a scam

By Doug C. , Philadelphia, PA

Whether it works or not, the bottom line is if you decide to order it (and I don't recommend that), DO NOT give them your credit card but rather use PayPal and be sure to turn off automatic payments in your PayPal account for Crepe Erase.

Someone should take these crooks to court. I cringe every time I see the commercial. Jane Seymour should be ashamed of representing this product.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

That it is a perpetual scam!

Helpful Review? 2 People Have Voted

Posted on Mar 24, 2023


By Loretta J. , Charlotte, NC

I tried Crepe Erase, paid my one-time fee. They charged my card again. I called and canceled, yet they charged my card again. I called again and explained once more what happened. I finally called my credit card company for fraudulent charges and they pulled back the payment.

They have sent multiple notices saying I still owe over $200, which I have already paid $400 for a few bottles of product and "free with intro offer" items.

Now, they have sent my information to a collections agency called North Shore Agency. Guthy Renker is whom they are saying is their client. Such a scam, these folks! We must fight it somehow collectively!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Bad people selling products


Stay away

Helpful Review? 2 People Have Voted

Posted on Mar 23, 2023

Scam, scam, scam!

By Nicole T., Texas, Verified Reviewer

Bought the promotional pack for a decent price. The next box came at almost $300 and I canceled because they did not send what was in the promotional box and had no indication this would be the actual price. Tried to return and they made my life hell trying to do so. The company will not let you speak on phone/they talk over customers (2x) and are rude and say they record in a threatening way. The product is just ok and not worth it. Do not invest in this crap treatment.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

It came quickly

The box was sturdy

Smells good

No noticeable improvement

Customer service

The cost

Helpful Review? 2 People Have Voted

Posted on Jan 10, 2023

Subscription fraud, do not buy!

By Mary O., Ohio, Verified Reviewer

I purchased one product one time and then started receiving (and getting billed for) products I did not order! My bank tells me the merchant has data that shows I signed up for a subscription, which I did not!

Now fighting with the bank and credit card company to have hundreds of dollars in transactions reversed! The merchant knows they are doing unethical things because they give you no way to get ahold of them!

The only info they attach to anything they keep sending (which I don't want!) is an invoice that has a phone number to their debt collector! There is no way to reach the merchant themselves because they’re not even honest about who they are!

If anyone ha succeeded in getting their money back from this subscription fraud, please publish info here so others like me, who got duped, can learn how to fix this! Thanks.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

The benefits promised

Misleading and fraudulentI billing practices

Helpful Review? 4 People Have Voted

Posted on Oct 9, 2022

Do not deal with that company!

By Inna P., Pompano Beach, FL, Verified Reviewer

No results after 30 days. The company makes it very difficult to cancel. They automatically ship and charge again within 30 days from the first purchase. When I tried to cancel, the answer was, "we will ship you a return label, which you will get in 7_10 days." Who does that? Usually, return labels are emailed! When I called back again a week later, the shipping label was not even shipped yet. So, they delay refunding you money as long as possible.

DO NOT get involved with this company!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Non-existent customer service, almost impossible get you money back!

Helpful Review? 6 People Have Voted

Posted on Sep 26, 2022


By Patricia T., Ohio, Verified Reviewer

This company cons people. You order the product you use tell them no auto-ship, then they auto-ship it, then they want you to pay for it. I would never subscribe to a product that I never used. I called them and canceled it. I canceled the payment off my credit card. Warning, don't do this, it is a rip-off, and if it proceeds next I will get a lawyer.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

The company lies and manipulates people

Helpful Review? 7 People Have Voted

Posted on Sep 11, 2022


By Chelsey J., DeLand, FL, Verified Reviewer

I bought this product for my grandma. The second month they charge me even more, and I wasn’t even aware it was a reoccurring charge. It’s impossible to get in contact with customer service, when I finally did they said they would send me a return label so I can ship the package back, and it’s been four weeks now! I wish I would’ve read the honest reviews on this product before purchasing it! They are fake and phony, you would be better off buying a cheap brand from Walmart, not this crap! Do yourself a favor and do not buy this stuff!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review


Doesn’t work

Customer care sucks

Helpful Review? 7 People Have Voted

Posted on Jul 23, 2022

They'll suck your bank account dry

By Karen A., Lindale, TX, Verified Reviewer

I ordered Crepe Erase. I went on a trip. There was a new box of what I thought was more Crepe Erase when I got home. But it wasn't. The company sent me two random products that I never ordered and then charged me for them. The company told me it was because I had a "membership" (which you automatically agree to if you take the advertised discount on any of their products). I have no idea what this membership entails because I never got a copy or found an explanation of it on their website. I wouldn't care if this product worked miracles (which it didn't for me), you don't swindle your customers. I would not recommend getting involved with this company.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

The deceitful way the company does business

Helpful Review? 8 People Have Voted

Posted on Jul 1, 2022


By Vesta K. , Phoenix, AZ

Please don’t waste your money, you can get the same results with a body scrub and hydrating lotion!

I see no visible difference after using this product.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Did not work any better than body scrub and hydrating lotion

Helpful Review? 6 People Have Voted
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