1. The rep. messed up my payments in spite of going over the details with her (Renae) 3 times. She decided to take the total payment all at once. Waste of time on the phone with CS rep who doesn't speak good English to rectify situation.
2. The skillet is no good at all. Supposed to be non-stick but sticks like crazy. Took pictures and send it to customer service but no reply yet. Now I suspect if the pot is non-stick.
Bottom Line: No, I would not recommend this to a friend
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