Port Orchard, WAMember since July 2016

Reviews (1)

    • Jul 25, 2016
    • Verified Reviewer


    Great Customer Service

    Overall Experience:

    I recently purchased the LeptiBurn BioTrust product. I was unable to finish the video and I didn't understand that the deal was 6 bottles at 49.95 each. I thought I was getting 3 bottles for $49.95 for all 3. There isn't a place to confirm the order which is the only problem I have with the company as yet. Once you put in the information it automatically charges you without any confirmation of what you ordered until after being charged. My bill was over $200 more than I was willing to spend as I never dealt with this company before and I never purchase something online for an amount that I am willing to lose (just in case). I called customer service upon seeing my charge of $200.00.

    My call went through to an actual person (from America) which I greatly appreciate as I can never understand people from other countries. I explained what happened and he was able to stop the order from going through. I was given several choices of options to keep my order with the company as well as completely canceling and refunding the whole amount. This told me that what I read about their refunding was true. I decided to try one bottle to see if I liked it and signed up for a monthly deal for 1 bottle with the option to cancel at any time. I started the product yesterday. I noticed a nice boost in energy and I was able to eat less for lunch as I wasn't very hungry. I am happy so far with the product. I will write another review after I have taken it for a longer amount of time.

    Bottom Line: Yes, I would recommend this to a friend

    32 people found it helpful

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