Reviews (1)

I carefully examined the website for hidden fees to make sure I would get what they made it sound like i would. I realized that it's an automatic renewal which was inconvenient but somewhat common. So I got to the part where it said trial size or full size (pick which one you want). So I further checked out what the options were and NOWHERE did it say sizes or amounts of product. That was super annoying. But it was clear that the trial size would be sample size (whatever that means, it varies from one company to the next).

Then I realized that the full size was $150. So that was my deciding factor. NO, I don't want to pay over $50. So I selected the trial size. Placed the order. Read my confirmation. It stated that order total was $50. Called after my item shipped to cancel my automatic renewals. They canceled it. Then he said that it looks like I've ordered the full size, so I will still be getting two more charges of $50. So I went back and forth with a supervisor (Christine, #132670).

She reduced my future payment to $25 that I can pay whenever I choose to. She claims no more charges will come to my card. Bottom line: I regret this purchase. I don't recommend it to anyone. I strongly doubt I will purchase another IT cosmetics item again. Solely for this incident. I hold grudges with companies. Burn me once shame on you. Won't happen again.