Reviews (1)

I am sorry to say that I had the most horrific experience with the Gotham Steel Pan. Although, I found items to burn and stick and required scraping when using no fat, that is not my issue.

After about 15 uses, a rivet exploded off the pan. It was the equivalent of a bomb. I am not exaggerating in the least. I had no idea what had happened, but knew that something whooshed by me. The noise was so loud that I had to check to see if my stove exploded as I was unsure of what happened. My ears were not right for the whole day. I seriously wondered if my eardrum was punctured. I had ringing in the ear until the next day. Finally, I connected the dots and found the rivet from the handle had blown across the room. It is the closest thing I can imagine to a gun shot.

I am not sure how the company will handle this and I am mostly wanting to warn other consumers. Had this hit me in the eye, or even worse, if my grandchildren were there, I shudder to think what could have occurred.

I called the Consumer Protection Agency and asked how they handle an occurrence of this nature. They will have me filled out forms and collect the data and if enough complaints happen, then action would be taken. If one person loses an eye, that is one too many.

I have been cooking for 40 years and still have some of the same pans. NEVER have I had to worry about a rivet blowing off of the pan.

I can only say, be very careful if you choose to use this item. I will contact the company, who has a lot of litigation rules in their flyer saying, “You waive the right to…”, but honestly my true concern is safety.