I recently joined Trim Down Club but don't really understand it. It is not clear when they give you a menu if you choose just one item or all of them. I am quite confused. Also, if I do want to ask for a refund where do I go? There seems to be no way of contacting them. This should be made easier to do.
Bottom Line: No, I would not recommend this to a friend
34 people found it helpful
Link to this Review
Company Response from Trim Down Club
Hi Doreen,
My name is Isabella Gibson, the Director of Community Affairs at the Trim Down Club. I am sorry that you didn’t find what you were looking for. We strive hard to ensure that all our members get the support they deserve in order to reach their weight loss goals.
With this in mind, I see that you were in successful contact with our support team on several occasions over the past few weeks. This included correspondences on how to use the Menu Planner and details regarding your receipt of a full refund.
Having researched the events above, I am confused by your review. With that said, living a healthier lifestyle is no walk in the park. And, I wish you the best in health and success going forward regardless if it is with the Trim Down Club or not.
Yours truly,
Isabella Gibson
Director of Community Affairs,
Trim Down Club