Reviews (1)

The Website states free shipping on ALL U.S. Orders. Then when you place an order they try to charge you for shipping anyway. I received an email stating I would receive a discounted price if I reordered the product Vital Reds. I clicked the link which took me to the offer page that stated there was free shipping on ALL U.S. orders. Fine. I clicked on the "Buy Now" button which took me to a page asking for my information, shipping address, payment info and so on. I could not continue with the order without selecting a shipping price, the cheapest of which was $4.95 additional charge. So I did not put the order through.

I called customer service who pretended the website did not state in all caps next to a bright blue prominently displayed picture of a delivery truck right above the orange Buy Now button "FREE SHIPPING ON ALL U.S. ORDERS". So I did not reorder from this company that engages in false advertising and does not honor its offers that it emails out. After all, I did not ask them to contact me. Further, I received free shipping on my last order because the website stated free shipping. I only ordered 1 jar then, same as my order was going to be this time. Same delivery address. Same everything. That was just 3 weeks ago. So why not honor the offer now? And if they changed the offer, why email me TODAY with the FREE SHIPPING OFFER? This is not the way to build a loyal customer base that will reorder. Between that and the bitter gritty taste, they can keep it.