fiona
CaliforniaMember since October 2016

Reviews (1)


    • Oct 15, 2016
    • Verified Reviewer

    Club W

    What a scam

    Disclaimer: I'm a snob, a little. I live next door to Sonoma and my local grocery is a Whole Foods so I get to drink nice wine.

    But honestly, all of the Club W wines taste the same. And they're not great. Not bad, but not good by any means.

    The really bad marks, however, are for their customer service. Total scam. They say you can cancel by phone or by live chat. None of the live chat links on their site work. Their support articles also cite "live chat buttons" — which do not exist. The phone is not an option for hearing impaired customers.

    When you submit a support ticket, you get no confirmation that it was submitted successfully.

    Great job, asshats. Still waiting for them to return my money since they sure can't give me the time I've wasted back.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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