P Connell
Seminole, FLMember since October 2016

Reviews (1)

    • Nov 5, 2016
    • Verified Reviewer



    Overall Experience:

    I have been flooded with emails and have tried to unsubscribe but keep getting new screens. The first said I could limit the number of emails but I wanted no more so I tried again.

    Then I received an offer for a free product. On that screen, there was no further contact information and no option to unsubscribe. I have talked with their customer service on other things and they always try to upsell rather than handle my question.

    There are many excellent products on the market with better customer service and less influx of email. I prefer to work with them.

    Bottom Line: No, I would not recommend this to a friend

    64 people found it helpful

    Link to this Review
    • Nov 6, 2016

      Company Response from BioTRUST

      Hi P Connell,

      I hope this finds you doing well. My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTrust.

      I would like to start by saying thank you very much for taking the time to share your feedback. We've worked incredibly hard to build our company over the last several years, and there is still room for improvement. Honest, constructive feedback like yours is truly helpful in serving our customers and providing them with the best products and most enjoyable experience.

      I'd like to make myself available to be your personal coach and concierge. I am confident that we have the best products on the market, and I would like to do everything I possibly can to earn your business and help you achieve your health and fitness goals.

      Please contact me at your convenience at tskwiat@biotrust.com. I look forward to speaking with you.

      My best,


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