Sean McLaurin
Landover, MDMember since November 2016

Reviews (1)

    • Nov 20, 2016
    • Verified Reviewer

    Freedom Debt Relief

    Car Payment

    Overall Experience:

    I joined Freedom Debt relief in July of 2015, I needed them to help me resolve some debt I had incurred. They were taking $175 out of my account each paycheck, almost immediately it was games and scams with this company.

    I had a $18,000 car payment that I had fell behind on, the finance company reached me and offered to settle the amount for $5500. I called freedom Debt Relief and spoke to a lady by the name of Cynthia Brittenum, to see if I had enough funds to cover the amount. She told me that I did, and to email her the settlement letter and on November 10, 2016, to call in and make my last payment to them of $105 to bring my account balance to $5500.

    I called in and tried to make my payment and they informed me that I would have to pay $4000 for their service charge and I do not have enough to make the payment. This was after I had made an arrangement with the finance company.

    The finance company informed me that they were going to rescind the settlement, and charge me fully for the vehicle because of this. I canceled out of the program because they are not honest and will play with your money and their customer service agents know nothing. I would not use them unless your bill is somewhere between the $200 - $1000 range anything above that they will get you, and act like they did nothing wrong

    Bottom Line: Yes, I would recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Dec 8, 2016

      Company Response from Freedom Debt Relief

      I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

      Is there typically a good time that we could reach out to you to discuss this further?

Showing 1-1 of 1