Gerald Hockett
Seabeck, WA.Member since November 2016

Reviews (1)


    • Nov 21, 2016
    • Verified Reviewer

    Vivint

    Bad Backup

    Overall Experience:

    Initially, when I got my Vivint security system, I was told that the system was battery backed up for 24 hours. This was never true, in fact, I found out recently that the system was only backed up for 12 hours. The new Sky system is only backed up for 6 to 8 hours. After a prolonged power failure of more than 8 hours, your home will be vulnerable to a break in and you'll be cleaned out. If you are buying a security system for security purposes then don't buy from Vivint. They have lied to me repeatedly in order to get a contract extension and now they refuse to cancel it when caught lying.

    Bottom Line: No, I would not recommend this to a friend

    22 people found it helpful

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