Rosa Seymour
Lithonia, GAMember since November 2016

Reviews (1)

    • Dec 7, 2016
    • Verified Reviewer

    Christie Brinkley Authentic Skincare

    Cheated out of my money.

    Overall Experience:

    I ordered Christie Brinkley product back in May 2016. Shorty after ordering this product and before I had received it. I got a skin rash so when it was received I decided that I was not going to use it in fear of this rash may have gotten worse with this product.

    I call their Customer Service dept and they gave me an RMA (Return number) to send it back.

    I returned it thru the US Postal Service with a tracking number. After about 1 week it showed it was received in their Mechanicsville, Pa. location facility.

    In approximately 60 to 75 days I received a bill for $139. I called the Customer Service department and they said it was not received it and at this time I no longer had the tracking receipt.

    I went to the Local PO and they needed that number to see what they could find. Their Customer Service dept was extremely rude to me. I assume this is the way they get money from a customer, they waited 2 months or more to contact me.

    I had never used the produce and honesty did not open it. I now see that they have put thru a charge to the credit card company for $69.00 and I assume they will again put through another installment.

    I would have rather given $139. to one of my favorite charity organization than to give it to a company that I feel has stolen my money. So let me emphasize that if you ever return anything to this company make sure you keep the return label for as long as you live. Totally disappointed.

    Bottom Line: No, I would not recommend this to a friend

    98 people found it helpful

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