Reviews (1)

I purchased these pans in July. I used them and eggs stuck to the pans. I sprayed the pans with Pam, but the eggs still stuck. Nothing slid on its surface and when I tried to lift the eggs up, the pan scratched. I called to return the pans in September, and the rep convinced me to try the new pan.

So I waited for the return label because I had to return the pan before they would send the new pan. I called them back and they said they sent the label in an e-mail, which I never got. So in November, I returned the pans at MY COST. Then I get a bill saying that I owe my last payment. I called Copper Chef again and they gave me the number for COLLECTIONS. Collections? And I was just notified?

Anyway, collections said I needed to send them a copy of the tracking number, and I did so on the 12th of December. So I called Copper Chef back and told them the case with collections has been closed, but they have no proof of it being closed and they can't call them. And that since it had been longer than 60 days, and even though they have recieved the pans, I am not eligible for any refund!

What a rip off. How dare them. I have tried to get the e-mail address for any of the executives with no luck. BEWARE, do not purchase from these clowns!