Karen
Karen
PennsylvaniaMember since January 2017

Reviews (1)


    • Jan 23, 2017
    • Verified Reviewer

    Zulily

    Ridiculous

    Overall Experience:

    Honest to Pete, I have officially learned my lesson. Never, ever again will I place an order with an online company that seems too good to be true. I had been sucked into what I consider scam sites before (ones like Rosegal & Modlily) where they had really cute clothes at great prices. Weeks and weeks went by before anything arrived, and the clothes were never what I expected, either several sizes too small or of poor quality. It was too late when I realized that the pieces were not coming from a domestic company but were coming from overseas, usually from China.

    I fear I've gotten sucked into the same thing again with Zulily. I thought I had covered my bases by Google searching Zulily and seeing that it was based here in the States, in Seattle, Washington. I SHOULD have also checked online reviews. Instead, I trusted that this was a reputable site that would ship my purchases quickly and that they would be quality pieces that fit me according to the size I ordered.

    Well, it yet remains to be seen what the quality of my purchases are because as of today, January 9th, I have yet to receive any of the 12 pieces that I ordered on December 28th. In fact, only ONE of those pieces is showing as having "shipped," although technically, according to tracking, it's been in a processing facility in Hong Kong for almost a week now. It hasn't even arrived in the States yet! And, now that I Google the brands and companies that each of my pieces originated from, they ALL appear to be from China.

    I understand now that Zulily is only a hub center that does not actually store inventory. I feel like an incredible fool to have fallen for this kind of ridiculousness yet again. Maybe my clothes will arrive when they are still in season, and maybe they won't. Maybe they will fit, and maybe they won't. Who knows?

    I don't often spend money on clothes. In fact, I need to watch my spending very carefully. I am really afraid that I have totally just thrown my money away. What do I do if those clothes arrive and they don't fit? Do I return them and wait another gazillion weeks for the appropriate size?

    Trust me. I will absolutely warn people against using Zulily. I have learned my lesson. From now on, I will use sites I know I can trust and can expect my orders to arrive expediently, sites like Amazon. And, at the VERY least, their site should list the expected shipping times when people place an order. If I had seen that it would be weeks, I never would have placed my order in the first place.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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