Jack
Columbus, OhioMember since January 2017

Reviews (1)


    • Feb 3, 2017
    • Verified Reviewer

    HomeLight

    The premise sounds good, but no one acts on it?

    Overall Experience:

    We are looking to retire and relocate to Ohio. The HomeLight invite we received by email seemed just the ticket to start our search. I answered it and filled out the questions it asked. I got a response right back, saying we would be contacted by a top realtor.

    We waited a week and received no email or call. Then they responded back again with the same thing, but I got no answer or call. I tried again the following week to get the same email and got more of the same no response!

    Sorry, but this seems to be just a scam for info.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

    Link to this Review
    • Apr 10, 2017

      Company Response from HomeLight, Inc.

      Hello Jack,

      This is HomeLight's Support Team and we are sorry to hear that we didn't provide you with a 5-star experience. We greatly appreciate you bringing this to our attention.

      We have recently rolled out a new-and-improved version of our client portal to ensure a much more streamlined and enjoyable experience for our clients.

      If you'd like to give us another go, please feel free to contact one of our support specialists directly at Mary@HomeLight.com. She will be more than happy to make sure your client satisfaction with HomeLight is fulfilled!

      Best,

      HomeLight Support


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