Sherrie Small
Sherrie Small
VirginiaMember since January 2017

Reviews (1)


    • Feb 3, 2017
    • Verified Reviewer

    Copper Chef Cookware

    Poor pot, and very poor customer service

    Overall Experience:

    Let me start by saying that the customer service is very poor. They will tell you anything to have you waiting for months and months to get your item. And please do not request a refund because it would take you forever to get it.

    The Copper Chef Pan works good on the stovetop, but on the induction stove top, it does not work well. It doesn't cook the food around the edges of the pan. The food sticks, and it says it is nonstick and you don't have to use any oil, but everything sticks to the bottom of the pan. The egg does not slide off like it says it does after a couple of uses.

    I highly recommend no one to buy this pan. And please don't ask for a replacement because you will not get it until 60 days after. Also, it took me four months to get a refund on the Copper Chef Pan Once I sent it back, and that was after calling them at least 12 times! They would tell you one thing, and when you call another representative, you get told something completely different.

    The customer service is very poor, and I would not recommend anyone to buy anything from Copper Chef. I would not ever recommend it to ANYONE. You will be better off going to a local store and purchase it there before you purchase anything from this company.

    Bottom Line: No, I would not recommend this to a friend

    29 people found it helpful

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