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MinnesotaMember since February 2017

Reviews (1)


    • Feb 9, 2017
    • Verified Reviewer

    Mott & Bow

    Horrible service

    Overall Experience:

    I'd give them zero stars if I could. I returned two pairs that I got for Christmas because they were too large. They sat in the box on my dresser until I could ship them back. Mott & Bow stated that they smelled and would not be accepted. Now they are charging me $40 to ship them back to me.

    It is a company with awful customer service. I'd buy from anyone but them. The bottom line is, if you buy from them and encounter an issue, you are screwed.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Nov 28, 2018

      Company Response from Mott & Bow, Inc.

      Hi Minnesota, thanks for the review. We apologize for this bad experience, which is definitely not reflective of our service. Could you please email us to help@mottandbow.com? This review doesn't include your email or order number, and we'd like to contact you and make it right. Thanks!


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