Debora
Debora
Cambridgeshire, EnglandMember since March 2017

Reviews (1)


    • Mar 8, 2017
    • Verified Reviewer

    Trim Down Club

    Do not use this site!

    Overall Experience:

    I signed up for the monthly subscription stupidly without reading these reviews. I clicked on one of the videos on the website and received notification that it cost me £39 ($47.73). I was so outraged that I didn't even watch it. Do NOT use this site!

    Bottom Line: No, I would not recommend this to a friend

    31 people found it helpful

    Link to this Review
    • Mar 8, 2017

      Company Response from Trim Down Club

      Hi Debora,

      Nice to meet you.

      My name is Adam Feldman. I'm the Director of Client Relations here at the Trim Down Club. I just received a notice of your review, and I wanted to get back to you as soon as possible!

      I can definitely see how you might have been put off by our additional offers while signing up. I want you to know that this was not our intention, and I am very sorry. As unfortunate as this is, I must be clear that the only way to order one of these extras services would be to physically click on Accept. Otherwise we are not allowed or capable of charging you.

      That said, I know first-hand that starting something new can be hard, and it definitely doesn’t help to start off on the wrong foot.

      So, to improve your experience and ensure that you reach your goals, I would like to get you in touch with one of our expert dietitians. They will be able to further customize a plan for you. This one-on-one service is upwards of £125, but I am happy to fully cover the costs and give it to you for free. Your success is more important to me than the money. Simply write to me at adam.feldman@trimdownclub.com

      None of our members, or anyone, should feel like you do! And, that is why I really hope to hear from you soon and to have the opportunity to make things right!

      Warm regards,

      Adam Feldman


Showing 1-1 of 1