New York, NYMember since March 2017

Reviews (1)

    • Mar 8, 2017
    • Verified Reviewer

    Freedom Debt Relief

    Not a happy customer

    Overall Experience:

    In the beginning, I was happy with the representative. I thought all the creditors were informed. Then I get a summons that I am being sued by a creditor. I tell Freedom Debt Relief and am told they cannot handle it because I did not sign up initially with their legal department. Now I have to handle it on my own and get an outside lawyer.

    I also informed them about my payment amount and for them not to increase it. I called several times and sent an email. Of course, no one listened, and they increased my payments, causing me to stress ion getting the extra funds back into my account.

    One account was reduced by Freedom Debt Relief, but the rest of my accounts are in worse condition since joining this group, and now I am more stressed than before. I need to check out another group to help me.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

    Link to this Review
    • Mar 21, 2017

      Company Response from Freedom Debt Relief

      We are sorry to hear about your experience but we would like the opportunity to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

      Is there typically a good time that we could reach out to you to discuss this further?

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