I ordered Nucific BIO X4 and felt it was worth another order. However, the site first continued to tell me that my card was declined (which wasn't possible) and then I received an email stating that my orders went through.
I contacted Raphael at customer service who again stated that both my cards were declined (again, not possible) but that he could place the order for me. He attempted several times to get me to buy more product than I wanted, which I found quite annoying. He also stated that he would charge me shipping, even though the website I ordered from stated that shipping was free.
Because I have been a trainer in customer service and business ethics for most of my life, I decided that this company is not running up to par and therefore cancelled any order and decided to be done with the product.
Bottom Line: No, I would not recommend this to a friend
24 people found it helpful
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Company Response from Nucific, LLC
Hello Patti, Naomi here with Nucific. I am sorry to hear about your experience with ordering. We pride ourselves on our amazing customer service, so I will be sure to address this issue and ensure that it does not happen again. I would love to send you a complimentary bottle of BIO X4, so you can give us another chance. Please let me know if this works for you. If you have any other comments or concerns, please feel free to email me at naomi.benson@nucific.com so that I can personally assist you. Thank you Patti.