Reviews (2)

I was given a referral by a friend which gives a £10 credit on your first order. However, it did not register on my account when I ordered. A quick email to their customer service and the order was canceled and the credit was applied to my account. Upon re-ordering one of the offers for, a free bottle had expired. A quick reply to customer service and the rep had taken care of the situation to my extreme satisfaction.

Despite this minor hiccup on my first order, I will be giving Flaviar more of my business for their services as they did what no company has done for me in years which is delighted the customer.

A friend gave me a referral to this site which in turn gave both myself and him some credit on our accounts. After making my first purchase, I realized that my account had not been credited with the sign up bonus. After a quick email to the customer service team, the order was canceled. The account was credited with the referral bonus and I could complete the order again. But oh no! The offer of the free bottle of Ron-De-Jeremy Rum had expired! Another customer service rep told me not to worry and that everything would be taken care of.

So enough gushing and lets get down some hard facts. These guys are a start up, and they're plastering themselves on every trendy social media network I have seen. So you have to expect that they're going to go from very few customer to a lot in a short period of time. Like any business, this can cause problems, which is why their customer service team is on the ball. Secondly, They're shipping out of Slovenia from what I can tell. Now shipping to the UK from Slovenia doesn't take very long, about a week at most, maybe two if there are some national holidays getting in the way.

As for the people in the USA and further abroad, you have to expect a long wait. Standard delivery isn't going to be UPS or DHL. It will be sent through national postal services. A couple of things they can do better (in my opinion): They can Invoice upon ordering. Currently, they don't seem to be doing invoices from the people I have talked to who have placed orders through their website. The order history and order tracking through the website is lacking. We're used to well polished e-commerce sites these days with eBay and Amazon and they like showing us how it's done. So maybe these guys have that in the works.

I know they're hiring a front end and back end developer at time of writing. Why 5 stars? Well like the title says, they've hooked me up so far, and the order shipped in less than 24 hours from payment. So now it's in the hands of the postal services. Have faith (and a little patience), They're a startup after all.